How To Contact Verizon For Storm-Related Service Issues

Verizon is preparing for the Northeast’s Blizzard of 2015 and encouraging its customers to do the same.

Verizon customers can go to to receive alerts, report service-related issues, and request repairs or they can use the Verizon In-Home Agent application on their computers to attempt a diagnosis and solution.

For users without internet service, Verizon may be reached by phone at 1-800-Verizon.

Verizon small business customers should use to report issues.

Enterprise and medium-size business customers are advised to contact their regular customer service centers or account teams or use the Enterprise Center at

Verizon says it has taken a number of steps in an attempt to maintain coverage for its customers during the storm. These include testing and fueling backup batteries and generators at key network facilities and mobilizing a fleet of disaster recovery emergency vehicles, if necessary.

The company also plans to deploy repair technicians to hard hit areas.

A video below shows emergency preparedness tips for Verizon customers and how the company tries to maintain service during storms.

Verizon customers can get the latest storm-related Verizon news at,, or

Consumer Expert Sierra Tajen

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